Loved Labels will only accept returns for authentication or misrepresentation issues. This means returns are at Loved Labels discretion. If it is determined that the item is a replica or that the item is not in the condition as the Seller described we will refund you for everything except shipping fee. A Buyer may request a return within 1 - 3 business days by simply emailing Loved Labels. The Buyer must then ship the item back to Loved Labels within 1 - 2 business days.
Any other reasons for returns the Buyer will only receive a store credit. If the item you purchased does not fit, or you no longer want it, etc. You have the option to sell the item on Loved Labels at a lower commission rate. If you are not interested in selling the item you can return the item back to Loved Labels and receive a site credit.
Sellers do not worry, Loved Labels handles all returns so you don't have to. As a part of our process, we give the Buyer 1 - 3 business days to decide if they want a refund or a store credit. That is why, pay out for Seller’s take 7 - 10 business days. We want to ensure that the Buyer is happy and also make sure Seller does not have to deal with any return issues.